Silla · Furniture retailer selling online
Webshop orders flow into one shared record of every order, connected to the warehouse and shipping, replacing a set of spreadsheets.
- 20 → 90 orders a day, same team
- 0 packing errors

I help owners and leaders of small and mid-sized businesses work out what needs to change. When the fix needs software, I build it: custom apps, mini ERPs and automations.
Corner Café 21:5240 croissants tomorrow, not 30. Sourdough same as always.
Night shift 22:14Boss, how many sourdough tonight?
An example day, based on the system I built for a wholesale bakery.
People are busy, but nobody is clear on who owns what. You're the bottleneck, and you're tired of being the answer to every question.
Updates disappear into chats. Someone writes it on paper, then someone else types it in again. The software you pay for doesn't fit how the work happens.
If you step away, the work slows down or stops.
I help you work out what needs to change: responsibilities, decisions, processes or tools. When the fix needs software, I build it.

Paid, 1–2 weeks: I talk with you, your leaders and the people doing the work, and map how work runs today.
A written plan of what to simplify, change and build, with a fixed scope and price.
I build the system around how your business works and roll it out with your team.
I stay involved with troubleshooting, improvements and ongoing advice.
Want to talk first? Book a 15-minute call. Or take the free Business MRI: 10 questions, about 2 minutes, no email needed to see your result. Separate from paid Discovery.
Information entered once. Clear handoffs. Numbers you can trust. Systems built around how each business works.
Webshop orders flow into one shared record of every order, connected to the warehouse and shipping, replacing a set of spreadsheets.

Orders come into one place. The system adds up the day's baking totals, breaks them down per customer for packing and prints the production sheets.
Pricing and buying phones, tracking every device through refurbishment to sale, reservations, sales documents and the daily report.
Customer records, quotes, project phases, materials and purchasing, production and installation orders, and payment tracking in one system.
Enquiries and quotes, technical work orders, materials, scheduling across departments, production quantities and time, and profitability per job.
Receipts and bank records collected, reviewed and reconciled into one shared ledger across currencies, with reports for the owner.
"It's great to be able to go from 100 working hours a week to 40 hours or less, and still see the company grow by 235% in revenue."
"The company is unrecognisable from a year ago. We've built a leadership team, established real processes, and created a culture that attracts top talent."
"He is frank, direct and clear, without ambiguity. I couldn't recommend him more."
Miha built a portfolio of businesses worth $15 million. Then lost it all and ended up $5 million in debt. Four businesses failed at the same time. The recovery took years.
Through that, he learned what actually matters in business: not the strategies you read in books, but the real work of leadership, resilience and building something that lasts.
Fail Coach exists because Miha wished he had someone like this when he needed it most.
Read the full story →
Tell me what's getting in the way. I can help you work out what needs to change and build the software when that's the fix.
Or take the free Business MRI: 10 questions, about 2 minutes.