Fail Coach · Miha MatlievskiFor owners of small and mid-sized businesses

Business consulting.
Custom software.

I help owners and leaders of small and mid-sized businesses work out what needs to change. When the fix needs software, I build it: custom apps, mini ERPs and automations.

Miha Matlievski
Miha MatlievskiBuilt a $15M portfolio, lost it all, and learned what actually matters in business.

WHERE MOST OWNERS START

  1. Every decision comes back to you
  2. Orders in spreadsheets, updates lost in chats
  3. You're the bottleneck
  4. 01 Discovery

    Paid · 1–2 weeks

  5. 02 Proposal

    Fixed scope and price

  6. 03 Build and deploy

    With your team

  7. 04 Stay involved

    Ongoing

01 / The problem

Sound familiar?

Every decision comes back to you. People are busy, but nobody is clear on who owns what. You're the bottleneck, and you're tired of being the answer to every question.

Orders live in spreadsheets. Updates disappear into chats. Someone writes it on paper, then someone else types it in again. The software you pay for doesn't fit how the work happens.

You're the only person with the full picture. If you step away, the work slows down or stops.

I help you work out what needs to change: responsibilities, decisions, processes or tools. When the fix needs software, I build it.

02 / The process

How it works

See the full process →
  1. 01

    Discovery

    Paid, 1–2 weeks: I talk with you, your leaders and the people doing the work, and map how work runs today.

  2. 02

    Proposal

    A written plan of what to simplify, change and build, with a fixed scope and price.

  3. 03

    Build and deploy

    I build the system around how your business works and roll it out with your team.

  4. 04

    Stay involved

    I stay involved with troubleshooting, improvements and ongoing advice.

Want to talk first? Book a 15-minute call. Or take the free Business MRI: 10 questions, about 2 minutes, no email needed to see your result. Separate from paid Discovery.

03 / The software

What I build

Information entered once. Clear handoffs. Numbers you can trust. Systems built around how each business works.

  1. 01

    Silla · Furniture retailer selling online

    Webshop orders flow into one shared record of every order, connected to the warehouse and shipping, replacing a set of spreadsheets.

    Mock-up of the Silla app dashboard
    • 20 → 90 orders a day, same team
    • 0 packing errors
    Read the full story →
  2. 02

    Wholesale bakery

    Orders come into one place. The system adds up the day's baking totals, breaks them down per customer for packing and prints the production sheets.

  3. 03

    Used-phone buyback and resale

    Pricing and buying phones, tracking every device through refurbishment to sale, reservations, sales documents and the daily report.

  4. 04

    Fence manufacturer and installer

    Customer records, quotes, project phases, materials and purchasing, production and installation orders, and payment tracking in one system.

  5. 05

    Garment manufacturer

    Enquiries and quotes, technical work orders, materials, scheduling across departments, production quantities and time, and profitability per job.

  6. 06

    Programmes, retreats and an online shop

    Receipts and bank records collected, reviewed and reconciled into one shared ledger across currencies, with reports for the owner.

04 / What founders say

235%
"It's great to be able to go from 100 working hours a week to 40 hours or less, and still see the company grow by 235% in revenue."
Dean Perko · CEO, DOMinvest
"The company is unrecognisable from a year ago. We've built a leadership team, established real processes, and created a culture that attracts top talent."
Ognjen Mihajlovic · CEO, NS Drafter
"He is frank, direct and clear, without ambiguity. I couldn't recommend him more."
Milos Markovic · COO, NS Drafter

Read their full stories →

Miha Matlievski mapping a process on a whiteboard

05 / Why Fail Coach exists

Born from real failure.

Miha built a portfolio of businesses worth $15 million. Then lost it all and ended up $5 million in debt. Four businesses failed at the same time. The recovery took years.

Through that, he learned what actually matters in business: not the strategies you read in books, but the real work of leadership, resilience and building something that lasts.

Fail Coach exists because Miha wished he had someone like this when he needed it most.

Read the full story →

Ready to talk?

Tell me what's getting in the way. I can help you work out what needs to change and build the software when that's the fix.