Fail Coach, Miha MatlievskiBook a call

Business
consulting.
Custom
software.

I help owners and leaders of small and mid-sized businesses work out what needs to change. When the fix needs software, I build it: custom apps, mini ERPs and automations.

Four orders in four places. The question lands on you.

Corner Café 21:5240 croissants tomorrow, not 30. Sourdough same as always.

Hotel Central
60 rye
6:30 !!
orders_FINAL_v3.xlsx
Market Hallsourdough32Market Hallrye20?ask AnaTotal#REF!
School Kitchen TueRe: Re: Fwd: rolls for ThursdaySorry, make that 80, not 60. Thanks!

Night shift 22:14Boss, how many sourdough tonight?

An example day, based on the system I built for a wholesale bakery.

  • 20 → 90orders a day, same teamSilla, furniture retailer
  • 0packing errorsSilla, furniture retailer
  • 235%revenue growthDOMinvest
  • 100 → 40working hours a week for the CEODOMinvest

Sound familiar?

Every decision comes back to you.

People are busy, but nobody is clear on who owns what. You're the bottleneck, and you're tired of being the answer to every question.

Orders live in spreadsheets.

Updates disappear into chats. Someone writes it on paper, then someone else types it in again. The software you pay for doesn't fit how the work happens.

You're the only person with the full picture.

If you step away, the work slows down or stops.

I help you work out what needs to change: responsibilities, decisions, processes or tools. When the fix needs software, I build it.

Miha drawing a client's process on a whiteboard
  1. Discovery

    Paid, 1–2 weeks: I talk with you, your leaders and the people doing the work, and map how work runs today.

  2. Proposal

    A written plan of what to simplify, change and build, with a fixed scope and price.

  3. Build and deploy

    I build the system around how your business works and roll it out with your team.

  4. Stay involved

    I stay involved with troubleshooting, improvements and ongoing advice.

Want to talk first? Book a 15-minute call. Or take the free Business MRI: 10 questions, about 2 minutes, no email needed to see your result. Separate from paid Discovery.

What I build

Information entered once. Clear handoffs. Numbers you can trust. Systems built around how each business works.

Silla · Furniture retailer selling online

Webshop orders flow into one shared record of every order, connected to the warehouse and shipping, replacing a set of spreadsheets.

  • 20 → 90 orders a day, same team
  • 0 packing errors

Read the full story →

Mock-up of the Silla app dashboard
  • Wholesale bakery

    Orders come into one place. The system adds up the day's baking totals, breaks them down per customer for packing and prints the production sheets.

  • Used-phone buyback and resale

    Pricing and buying phones, tracking every device through refurbishment to sale, reservations, sales documents and the daily report.

  • Fence manufacturer and installer

    Customer records, quotes, project phases, materials and purchasing, production and installation orders, and payment tracking in one system.

  • Garment manufacturer

    Enquiries and quotes, technical work orders, materials, scheduling across departments, production quantities and time, and profitability per job.

  • Programmes, retreats and an online shop

    Receipts and bank records collected, reviewed and reconciled into one shared ledger across currencies, with reports for the owner.

What founders say

235%
"It's great to be able to go from 100 working hours a week to 40 hours or less, and still see the company grow by 235% in revenue."
Dean Perko · CEO, DOMinvest
"The company is unrecognisable from a year ago. We've built a leadership team, established real processes, and created a culture that attracts top talent."
Ognjen Mihajlovic · CEO, NS Drafter
"He is frank, direct and clear, without ambiguity. I couldn't recommend him more."
Milos Markovic · COO, NS Drafter

Read their full stories →

Born from real failure.

$0$15M portfolio$5M in debtfour businesses failed at oncethe recovery took yearsFail Coach

Miha built a portfolio of businesses worth $15 million. Then lost it all and ended up $5 million in debt. Four businesses failed at the same time. The recovery took years.

Through that, he learned what actually matters in business: not the strategies you read in books, but the real work of leadership, resilience and building something that lasts.

Fail Coach exists because Miha wished he had someone like this when he needed it most.

Read the full story →
Miha Matlievski

Ready to talk?

Tell me what's getting in the way. I can help you work out what needs to change and build the software when that's the fix.

Or take the free Business MRI: 10 questions, about 2 minutes.